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If you've booked a train ticket for two passengers under a single PNR and only one ticket gets confirmed while the other remains in waiting, can both passengers still travel? And if not, is a refund available for the waiting ticket? Let’s decode Indian Railways' latest rules implemented from May 1, 2025, and understand the correct procedure to avoid penalties and ensure a smooth refund.

Can You Travel on a Waiting Ticket?

As per the Indian Railways’ updated rules effective May 1, 2025, no passenger is allowed to travel in reserved classes (Sleeper, 3AC, 2AC, etc.) with a waiting ticket. Doing so may result in penalties under Section 155 of the Railway Act, 1989. Ticket examiners (TTEs) are empowered to impose heavy fines on passengers found violating this rule.

So, what if one ticket is confirmed and another is in waiting under the same PNR? Can the passenger with the waiting status still board the train?

Rule for Single PNR with Mixed Status (Confirmed + Waiting)

In such a case, the passenger with the waiting ticket is NOT allowed to travel, even if the other passenger’s ticket is confirmed under the same PNR. The waiting-listed passenger:

• Cannot travel in the reserved coach.

• Cannot shift to the general coach using the same waiting ticket.

• Must purchase a separate unreserved/general ticket if they wish to travel.

Traveling without a valid ticket (i.e., confirmed seat in reserved class) is a punishable offense under railway laws.

What About Refund for the Waiting Ticket?

Yes, a refund can be claimed for the passenger who did not travel due to the waiting ticket, but the process is strictly defined.

Steps to Claim Refund for Waiting Ticket (e-Ticket):

1. Get a Certificate from TTE

   • The traveling passenger(s) must request the TTE (Ticket Checking Staff) to issue a certificate stating that the waiting ticket holder did not travel.

   • This document is crucial for the refund process.

2. File a TDR (Ticket Deposit Receipt)

   • Use your IRCTC account to file a TDR online.

   • This must be done within 72 hours of the train reaching its final destination.

3. Send the Original Certificate by Post

   • The certificate issued by the TTE should be sent via post to IRCTC’s refund processing center.

   • This document acts as proof of non-travel.

4. Refund Process Initiation

   • Once IRCTC verifies the TDR and the certificate, the refund is processed for the non-traveled passenger.

   • The refunded amount typically includes the base fare and applicable taxes, with minimal deductions if any.

Key Points to Remember

• This rule applies only to online (e-ticket) bookings made via IRCTC.

• For counter tickets, the refund process is different and typically handled at the station.

• Ensure you do not let the waiting-listed passenger travel, or else both passengers could be fined.

• The TTE certificate and TDR filing are mandatory for online ticket refunds.

Conclusion

Traveling with a mixed status ticket (one confirmed and one waiting) under a single PNR is not as simple as it seems. While the confirmed ticket holder is good to go, the waiting passenger must stay back unless a separate valid ticket is arranged. To avoid losing money, follow the TDR refund procedure strictly, and always obtain the non-travel certificate from the TTE during the journey.

Being aware of such rules not only saves you money but also shields you from penalties. For frequent train travelers, staying informed can make all the difference between a hassle-free journey and a fine-laden trip.