
CGHS (Central Government Health Scheme) is a very beneficial scheme for central government employees and pensioners. Through this scheme, affordable and good health services are provided to them and their families. Let us tell you that a new Health Management Information System (HMIS) has been launched recently under CGHS (Central Government Health Scheme), behind which the government aims to further improve service delivery.
The new digital platform, which will be operational from April 28, 2025, has replaced the previous CGHS software. The new system claims to provide faster access to healthcare, more transparency, and a user-friendly interface. If you are a CGHS beneficiary, then you should know all the important information about the new HMIS features.
Why was the new system introduced?
The old software of CGHS was in use since 2005, but it was not compatible with modern IT standards, cybersecurity framework, and user expectations. Therefore, the Ministry of Health and Family Welfare decided to update it. Let us tell you that the new Health Management Information System (HMIS) of CGHS has become operational from 28 April 2025. It has been created by the Center for Development of Advanced Computing (C-DAC).
Special features of the new CGHS
Many great features have been included in the next generation HMIS.:
1. PAN-based unique identification
Every beneficiary will now have a unique PAN-based identifier, which will reduce duplicate records and streamline eligibility verification. For this, you will have to link the PAN card to your CGHS beneficiary ID through the new portal.
2. Integrated digital verification and contribution tracking
Contribution payments will now be auto-verified through integration with Bharat Kosh. That is, problems related to manual entry errors and refunds will no longer occur. From April 28, 2025, you will be able to make payments only through the new CGHS website (www.cghs.mohfw.gov.in). Bharat Kosh Portal will no longer accept CGHS payments. Earlier, beneficiaries used to pay fees for CGHS cards and get new cards made or renewed through this website. But now, from April 28, 2025, this work can be done only through the official website of CGHS.
3. Pre-payment checking of the application
The card application will now be verified and approved before payment. With this step, the applicant will get information about eligibility and contribution amount in advance, which will reduce the chances of application rejection.
4. Online card modification services
Services like card transfer, dependent status change, and category update (eg, switching to pensioner status) can now be done completely online. This will save a lot of time and effort.
5. Real-time application tracking and alerts
SMS and email alerts will be sent at every step of the application processing, increasing transparency and eliminating the need for follow-ups.
6. Mandatory password reset for secure access
To protect against potential threats, all users must reset their password on their first login to comply with cybersecurity standards.
7. DDO/PAO-based department identification
Department verification is done using PAO (Pay & Accounts Office) and DDO (Drawing & Disbursing Officer) codes, which are matched with the salary slips of employees to ensure accurate back-end mapping.
8. Mobile App Relaunched (Android and iOS)
Special features of the relaunched CGHS mobile app:
Easy access to the digital CGHS card
Real-time status tracking for applications
E-referral and appointment scheduling (where available)
Direct contact with CGHS helpdesk and Additional Director (AD) offices.
The ministry has clarified that any payment completed through Bharatkosh after April 27, 2025, will automatically cancel the application. That is, in this situation, you will have to apply afresh through the new portal. All beneficiaries above 18 years of age have been advised to link their PAN card to their CGHS beneficiary ID, and in case of any error, you can easily apply for correction through beneficiary login on the CGHS website www.cghs.mohfw.gov.in. At the same time, the cards currently issued will continue to function normally.
Disclaimer: This content has been sourced and edited from NDTV India. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.
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