Top News

New Delhi: VinFast, a global leader in electric vehicle manufacturing, have announced their collaboration signing “Global Assure” to strengthen their customer service network pan India. Global Assure happens to be one of India’s most trusted customer service providers. The collaboration is designed to deliver comprehensive customer support and innovative mobility solutions across the Indian market, which realigns VinFast’s commitment to making the customer experience excellent in the rapidly growing electric vehicle segment.

With this association, Global Assure will be monitoring the seamless delivery of essential customer care services, which include a dedicated 24/7 call centre, nationwide roadside assistance (RSA), mobile charging solutions and on-call mobile service operations.

These services will be accessible to VinFast customers across India, ensuring quick, reliable and convenient support at all times. All of these services will be connected through the Toll Free No. 1800-571-8888 and email- [email protected] for customer convenience.

VinFast CEO Asia, Mr Phan Sanh Chau, commented on the collaboration and said, “As VinFast is gearing up to launch its premium electric SUVs – the VF 7 and VF 6 in India market, this partnership underlines the brand’s commitment to ensure prompt, dependable, and customer-focused support across the country.” He further noted that Global Assure has strong capabilities and a nationwide reach, which aligns well with Vinfast and would be able to deliver quality service.

Co-founder and CEO of Global Assure on signing the partnership said, “We are excited to be the trusted partner of VinFast’s customer support in India. With Global Assure’s extensive expertise ia n deep understanding of Indian customer needs and pan-India presence, VinFast customers can expect efficient response times and high-quality service, making every journey smoother, safer, and more reassuring for VinFast owners.”