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New Delhi: As Nothing gears up for the launch of its next smartphone, Phone (3), the company is focusing on something many buyers care about more than specs: after-sales support. In a recent post on X, company co-founder and India President Akis Evangelidis said that Nothing now has over 330 service centres across India.

This includes five exclusive centres in Bengaluru, Delhi, Mumbai, Hyderabad and Chennai. In addition to these, Nothing has set up 20 priority desks, where issues are fast-tracked for quicker resolution. The aim is to grow this network even more before the year ends.

Dropped by our exclusive service center in Bangalore where 98% of issues resolved in under 2 hours, with 97%+ customer satisfaction. Huge shoutout to the team for the hard work and appreciate the warm welcome. Indian hospitality never fails 🇮🇳

We now have 330+ service centers… pic.twitter.com/8q8Pk8ojvV

— Akis Evangelidis (@AkisEvangelidis) June 27, 2025

Focus on faster, more reliable support

Evangelidis recently visited Nothing’s exclusive service centre in Bengaluru. He shared that “98% of issues [there] are resolved in under 2 hours,” with over 97% customer satisfaction. In his words, “Indian hospitality never fails.”

He also added that the company is not entirely satisfied yet. “We’ve been doubling down on customer care and while the numbers start to look good, we’re not resting on our laurels. There’s always room to improve and specific cases that can be handled better,” Evangelidis posted on X.

Expansion plans ahead of Phone (3)

With the Phone (3) launch scheduled for July 1, 2025, Nothing is aiming to expand its service coverage by another 10 percent before the end of the year. The plan includes adding 10 more priority desks in key markets.

For context, Nothing’s approach to after-sales service has often been in the spotlight, especially as the brand competes with established players in India. By investing in its support infrastructure, the company seems to be addressing one of the most common concerns among smartphone buyers.

While there was no mention of whether the new service centres will cater to accessories like Ear (2) or Watch Pro, the timing of this expansion clearly ties into the upcoming Phone (3) rollout.

Evangelidis said, “We’re aiming to grow our service footprint by another 10% before the end of the year, so users not only get a great product, but a smooth experience after that too.”

The move could help Nothing build trust among buyers looking for fast, no-fuss support in case something goes wrong after purchase.