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OpenAI’s ChatGPT experienced a widespread global outage on Tuesday, with over 500 users reporting issues in India and more than 900 affected users in the United States, according to Downdetector.

Outage Timeline and Impact

The disruption began peaking shortly after 2:45 PM IST in India, with Downdetector recording over 500 user complaints about accessing the AI chatbot platform. In the United States, similar issues emerged at 2:49 PM IST, affecting more than 900 users.

Regional Breakdown of Issues

India

• 82% of complaints linked to ChatGPT’s core functionality
• 14% reported mobile application issues
• 4% faced API integration problems

United States

• 93% encountered ChatGPT usage problems
• 6% experienced app- difficulties
• 1% reported login troubles

Official Response from OpenAI

OpenAI’s Status page acknowledged the ongoing outage, confirming issues with multiple services including ChatGPT, its APIs, and Sora. The company stated:

“Some users are experiencing elevated error rates and latency across the listed services (APIs, ChatGPT, and Sora). We are continuing to investigate this issue.”

No Timeline for Resolution

The San Francisco-based tech company has not provided a timeline for resolution or issued an official statement addressing the cause of the outage. Users across social media platforms have expressed frustration, with many relying on ChatGPT for professional, academic, and personal use.

Services Affected

The outage impacted multiple OpenAI services:

• ChatGPT web platform
• ChatGPT mobile applications
• Openai apis
• Sora (AI video generation tool)

User Impact and Dependence

The widespread complaints highlight the growing global dependence on AI chatbot services for daily tasks across professional, educational, and personal use cases. The simultaneous disruption across different regions underscores the scale of ChatGPT’s user base.

OpenAI continues investigating the technical issues causing elevated error rates and latency across its service infrastructure.